For renters
No commission, and a flat our team has inspected.
You pay your rent each month plus a clear service fee — that is all you pay Zaya, and there is no commission on signing day.
From request to keys, and after
Seven steps, and Zaya is with you at each one.
- 1
Send your request
District, budget, and who's moving in. One minute.
- 2
We call you
In office hours, to understand exactly what you need.
- 3
Inspected shortlists
We send flats our team has seen and photographed itself.
- 4
Viewings with us
Someone from Zaya is with you at every viewing.
- 5
ID check and contract
You verify your ID once, and the contract is signed at the office.
- 6
Pay the first month, get the keys
First month's rent and the service fee, and a photo handover report.
- 7
Zaya stays with you
You pay rent to Zaya, and call Zaya about any fault or dispute.
Everything you pay
At signing
- First month's rent
- Service fee
Every month
- Rent, paid to Zaya
- Service fee
When you move out
- We compare the flat with the handover report
Where we work
Questions from renters
A written lease between the owner and the tenant, with Zaya a party to it as the property manager.
The first month's rent and the service fee, and no commission. We'll set out any other amount exactly before you sign.
For rentersZaya. You tell us, and we send the technician and follow it through.
You verify your ID once, at the office, before the contract. The website will never ask for your national ID or salary.